My Telecom Holdings

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Students
Oz Study Smart By My Telecom Oz Study Smart is a suite of home phone and high speed broadband products specifically designed for Students. We understand the Student market. Students place different needs on their phone and internet companies, but the big carriers operate under a ‘one model fits all’
- Points of Difference
  We say we're different. We say we're flexible. We say we design plans to suit you. Well here's proof. NO LOCK IN CONTRACTS Most internet providers try to lock you in to a lengthy contract – but not us. All our plans have no lock in contract term, it's just
- How to Connect
  Getting Started Connecting with My Telecom could not be easier, and because we’ve invested in infrastructure within the property, you can bypass the big Telco companies and connect direct to the My Telecom network and enjoy the savings. There’s no need to call a Telco company before you move in,
- Terms & Conditions
  My Telecom Holdings Pty Ltd “Oz Study Smart” Standard Form of Agreement – Version 1.1 This document serves as the Standard Form of Agreement for Services provided under the Oz Study Smart brand to You (You being the customer having applied for Services) by My Telecom Holdings Pty Ltd (ABN
  - Acceptable Use Policy
    ACCEPTABLE USE POLICY (AUP) v5.0 1. Introductory Statements 1.1 This Acceptable Use Policy (AUP) applies to the use of products and services (Service/s) as provided by My Telecom Holdings Pty Ltd ABN 78 080 661 525 (Us, We, Our) to You, the customer (You, Your), having applied for the Services.
  - Our Privacy Policy
    PRIVACY AWARENESS STATEMENT v3.0 Commitment to Privacy My Telecom Holdings Pty Ltd ABN 78 080 661 525 (My Telecom), as the service provider behind the HomeSaver, HomeSaver Access, Oz Study Smart and IP Suite sub brands, is committed to the protection of customer personal information. My Telecom is subject to
Developers
Introducing HomeSaver HomeSaver is our flagship suite of services for residential developments. Since launch in April 2003, we have formed close relationships with leading developers, architects and engineers as well as a host of leading product vendors, making HomeSaver the smarter choice for new residential developments, both high-rise and broadacre.
- Smarter Apartments & Estates
  In today's climate, a new development needs to differentiate itself from the one around the corner - and that means thinking smarter with 'connectivity' being the key. My Telecom is a specialist in working with you from design, throughout construction and beyond to make your development smarter. We can provide
- Hospitality Sector
  My Telecom's advanced suite of Hospitality Sector services caters for both the day to day demands of property managers and the ad hoc desires of guests. In new or existing properties, we can provide a complete 'triple play' system encompassing phone, internet and entertainment services all fully integrated with your
- Aged Care Communities
  Today's Aged Care Developments are vibrant, connected communities. Residents enjoy modern facilities with tailored levels of care and expect immediate access to an advanced set of communication tools to help stay connected with family and friends. The fact is, internet uptake amongst the 55+ sector is Australia's fastest growing internet
Partners / Wholesale
My Telecom has enjoyed a long history in the carriage wholesale market with a sound trading history with carriers domestic and abroad. More recently, we've expanded into the wholesale/retail modelling of our aggregated broadband and home phone offerings. These come complete with our Multi-Service Billing Engine giving Partners the platform
- Branded Help Desk
  My Telecom employs, trains and manages a skilled Help Desk operating out of our Head Office in Melbourne. This Desk offers capacity to support branded customer service and accounts support for additional Partner services billed through the My Telecom Multi-Service Billing Engine. Features of the Branded Help Desk: Calls are
- Multi-Service Billing Engine
  My Telecom owns and operates an advanced Multi-Service Billing Engine to support our suite of voice, data and related services. This engine also supports Agent billing, allowing multiple services to be billed on a single invoice, or producing multiple invoices for individual services for a given customer i.e. internet, phone,
Business
My Telecom understands the needs of small and medium business. We know you need to be able to rely on your system, and the network. We know that you want to take advantage of technology, but don't always have the time to do the leg work yourself. And we know
- Hosted Solutions
  Hosted Solutions Make Sense... and Save Dollars. Built on the Cisco Systems Unified Communications platform, My Telecom's suite of hosted solutions for business is a smarter way to manage your office communications. The suite comprises a range of proven VoIP system architectures, each of which can be tailored to the
- Business Broadband
  Connectivity - The Key To Better Business More than ever, businesses large and small need to stay connected. Connected to change. Connected to opportunity. And most importantly, connected to customers and suppliers. We all know that the internet has forever changed the way businesses connect, and continues to do so
- Save on Phone Bills
  Save around 35% on your office call costs and line rentals! "How?" you might ask... Let us explain how we can be so confident - firstly, the fact is you are paying too much for line rentals. Way too much. Line rentals today do not have to be so high.
Services
Our suite of IP powered products is designed to harness technology to enhance the way we live and work today. In simple terms, we deliver products that help. Products that help you keep in touch with family and friends. That help you stay on top of world events. Products that
Residential
We understand the modern lifestyle, we live it - that's why we created HomeSaver. HomeSaver is our flagship residential product suite encompassing next generation voice, data and entertainment services designed specifically for the way we live today. From our Powered Properties that deliver tomorrow's communications today, right through to our Long Distance Phone Services that
- Powered Properties
  Solutions for the Modern Lifestyle We get involved early with Powered Properties - that way we can make your apartment smarter. We work with developers, architects, sales and leasing agents and management bodies to be able to pre-connect and market HomeSaver services to new developments right across the country. Our equipment is
  - Smart Apartment Video
    Learn more about My Telecom's Smart Apartments - VIEW VIDEO
- Home Phone Services
  Discover the substantial savings My Telecom offers and see why people from all walks of life are rushing to make the My Telecom connection. There are two main options for My Telecom home phone services: Firstly, you can become a preselected My Telecom customer. This means that all your long
- Fetchtv - Makes TV Better
  My Telecom proudly announces the launch of fetchtv in Powered Properties early in 2012 - register your interest. Fetchtv combines state-of-the-art technology with world-class entertainment bringing you a great package of movies, TV, apps & games. You can also add additional content to suit your special interests, such as World Channels and European
Contact Us
Head Office - Administration My Telecom Holdings Pty Ltd Level 15, 10 Queens Road Melbourne VIC 3004 Freecall: 1800 700 100 Fax: +61 [0]3 9924 4411 Email: admin@mytelecom.com.au Postal Address My Telecom Holdings Pty Ltd PO Box 7530 St Kilda Road VIC 8004 General Enquiries Ph: +61 [0]3 9924 4400
About Us
My Telecom Holdings Pty Ltd is a wholly Australian owned, licensed Carrier with a number of trading arms in the voice and data space, both retail and wholesale, servicing residential and commercial developments, small and medium businesses, and homes right throughout Australia. Built on best-of-breed technology, My Telecom couples a
News
We keep busy at My Telecom, growing the business through expanding our reach, expanding our product suite and most importantly, developing lasting and growing relationships with our clients and customers. This timeline details what's been happening lately, or for a snapshot, take a look at the latest edition of eNews.